Recently a teenager I know very well asked me, "So what DO you do?" When I'm asked what I do for a living I am faced with summarizing my job in a way that is understandable to this person. Often they do not have a technical background. Telling someone I develop custom, business facing solutions for companies using a commercial platform as a service (PaaS) toolset gets exactly what you would expect; a blank stare. So, what DO I do? I build castles.
For purposes of our discussion I likened ServiceNow to the insanely popular Minecraft game. In Minecraft my friend can build whatever he wants with a prebuilt set of tools. Farms? Yes. Castles? Sure. He has a platform to work with. So do I. My customers pay me to help build all sorts of useful applications to help their businesses.
While he still may not know the details of everything I do he walked away with a better understanding of:
Sometimes, with great customers, I get to build castles, in the sky!
What DO you do?
Photo by Cederic Vandenberghe on Unsplash
Chris Halverson is an IT consultant focusing on ServiceNow development. Chris has built a career as a "jack of all trades." By blending his early experiences in tools integration and ITIL process work, ServiceNow became a natural evolution. Chris began focusing on ServiceNow in 2010 working with every version; seasonal pre-Aspen through today!